Warranty service 

6 months after sales free warranty service 

When you buy your instrument at i.K.Gottfried, you get a free after-sales service*. We recommend you to let us adjust your instrument about 6 months after purchase. 

*Applicable for key and mechanic adjustments, repair of cracks and solderings, and adjustment of tenons and cork. The service does not cover damages beyond regular wear and tear. 

 

Guarantee workshop for:  

Several manufacturers have chosen i.K.Gottfried as their Danish guarantee workshop, which gives us the opportunity to assess damages and make repairs covered by the instrument warranty. As a guarantee workshop we can easily help you, if you have discovered a flaw in your instrument. 

 

Get an estimate

Getting an estimate of the repair is free, but it is impossible for us to estimate a job without inspecting the instrument physically. That is why repairs estimated over the phone or e-mail is not binding until we confirm it upon receiving the instrument. You can reach us in the following ways: 

 

Call us on 
+45 3311 1047

Click for opening hours

 
 

Visit our store  
Kronprinsessegade 44C

1306 København K

Click for opening hours

 
  Send us an e-mail at
ik@gottfried.dk


We try to reply as quickly as possible, but at times it can take us 1-2 workdays to get back to you. 

 

  

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