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       30 days full return          Shipping from DKK 45,-

i.K.Gottfried
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  • Instruments
      • WOODWINDS
        • Marching flutes and fifes
        • Recorder
        • Clarinet
        • Flutes
        • Oboe
        • Cor Anglais
        • Saxophone
        • Bassoon
      • BRASS
        • Trumpet
        • Cornet
        • Flugelhorn
        • Hunting horn
        • French Horn
        • Trombone
        • Tenor Horn
        • Baritone horn
        • Euphonium
        • Tuba
      • OTHER
        • Tin whistles
        • Harmonica
        • Jaw harp
        • Kazoo
        • Childen's instruments
        • Spilledåser
  • Accessories
      • WOODWINDS ACCESSORIES
        • Recorder
        • Flute
        • Clarinet
        • Saxophone
        • Oboe
        • Oboe d'amore
        • Cor Anglais
        • Bassoon
      • BRASS ACCESSORIES
        • Trumpet
        • Cornet accessories
        • Flugelhorn
        • Hunting horn
        • Trombone
        • French horn
        • Tenor horn
        • Baritone horn
        • Euphonium
        • Tuba
      • OTHER
        • Music lamp
        • Music stand
        • Lyre
        • Tuner
        • Metronome
        • Microphone
        • Conductor baton
        • Breath trainer
        • Ear plugs
        • Gift card
        • Gaver
        • Vedligehold
        • Harpiks
        • Mundbind
  • Sheet music
  • Repairs
      • Recorder repairs
      • Flute repair
      • Oboe repair
      • English horn repair
      • Clarinet repair
      • Saxophone repair
      • Bassoon repair
      • Trumpet repair
      • French horn repair
      • Trombone repair
      • Low brass repair
  • Pre-owned instruments
    • Brugt messing
    • Brugt træblæs
  1. Wind instruments, accessories, and repair - i.K.Gottfried
  2. Return policy
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Return policy

Almost all of our products purchased in our webshop can be returned within 30 days. (See exceptions below.)
Return shipping is free of charge in Denmark, if you fill out our return form and submit the parcel to your nearest GLS Pakkeshop. 

 

What can be returned?

  • New and undamaged products in original, unbroken packaging
  • Erroneous deliveries
  • Products that do not live up to your expectations

What cannot be returned?

  • Reeds with broken sealing
  • Harmonicas with broken sealing
  • Special orders that are not a part of our standard assortment

When will I receive my money?

Your payment will be refunded to the desired account or credit card 14 days at the latest after we have received the returned parcel.

 

To the return portal

Click here, fill out the form and print out our free returns label.

The condition of the product when You return it:

You are obliged to pay for the product's loss of value, due to another handling than what is required to determine the product's sort, character, and the way it works. You can try the product as in the shop, but you can't take it into use.

If the product is used beyond the above described, we consider it used, which means You by return will only get a part of or nothing of the amount paid when purchased depending on the value of the product.

  1. Wind instruments, accessories, and repair - i.K.Gottfried
  2. Return policy
Information
  • About us
  • Finansiering
  • Contact & opening hours
  • Terms of trade
  • Shipping and delivery
  • Overview
  • Music lessons
  • Return policy
  • Cookies
  • Work with us
  • Buyback guarantee
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i.K.Gottfried
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    • Information
      • About us
      • Finansiering
      • Contact & opening hours
      • Terms of trade
      • Shipping and delivery
      • Overview
      • Music lessons
      • Return policy
      • Cookies
      • Work with us
      • Buyback guarantee
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